Testimonials
FordOnline Testimonials
Thank you very much for the service was a very good service one of the best I have ever had. Bought 10 new cars in the past, very pleased with the car and the sales person.
Good job all round.
D Cochrane
Thank you to Maria who was a great help and very perseverant in finding a car for me and driving this through, also Raj who was dealing with me at Staines was also very helpful.
M Osborn
Thank you very much for all your help with the new Ford, very professional and proficient and the whole experience has been wonderful.
Would definitely recommend it.
A Reed
Pleased with the deal, they had better deals than the dealerships. It was all done over the phone so it was even better.
I would definitely use them next time.
N Walters
Got to be 10, yes 10. Yes no question. 9/10 easy, put 10 down. Yes I would 10. Um, the service really, the service of the people. Ford Options? The communications from FordOnline were great, yeah.
R Thomas
The whole process was amazingly easy throughout and it was extremely convenient. When looking at the deal on FordOnline I didn’t think it could be true but it was and there was stock available.
The location of the dealership was very easy to find and Rob Holmes was extremely helpful at the delivery dealership.
I have previously purchased 3 cars through dealerships and have had to wait to see someone and they don’t always have the answers where as dealing with FordOnline I got the answers straight away and again it made the process very easy.
I would most certainly recommend FordOnline to family and friends.
Emily my daughter is over the moon with her Ford Fiesta Zetec S and I myself am now looking to purchase a Ford.
Lesley, Essex (Focus Titanium)
What initially caught my eye was the great price, and after speaking with Jennifer, I was assured that stock was available and I felt confident and assured by the FordOnline service.
Overall I am extremely pleased with the service, convenience, price and quality of product.
I have always previously owned Fords and had previous dealings with the dealership Jennifer said I was closest to (Brunel Ford Western-super-Mare), and I have always been more than happy with the level of service they give.
Overall I am very happy with the convenience of the whole purchasing process.
Chris, Worcester (Kuga Zetec)
I just wanted to write and thank you very much for the excellent service Jennifer provided, when I chose to purchase my car online, your website is very informative, giving as much information and details to help me proceed to the purchasing stage.
The phone line was answered promptly and I spoke to Jennifer Price, who spoke clearly and was very attentive to my needs and questions, she really put me at ease. She was able to tell me immediately what stock she had available and how quickly I could receive the car of my choice.
Within the next few hours I had a call as Jennifer said from the dealership introducing themselves and talking us through the procedure and keeping me informed.
Both Jennifer and David Wilson the sales executive at Polar Ford Castleford (our nearest delivery centre) were extremely helpful and really put me at ease with the whole process.
Thank you to all at FordOnline for offering an excellent and efficient service.
Marisha, Bournemouth (Fiesta Style)
I would like to write to advise of my experience in dealing with FordOnline, who I have just brought a new car through.
I took time to go a car showroom to look at new cars and was given the normal sales pitch from the sales person who kept me there for at least 30 mins and was unable to assure me that the vehicle I wanted could be delivered when I needed it. Despite the salesman going through his pitch I felt this had been a wasted journey and a wasted morning on my weekend off.
I then went to the internet and looked at FordOnline. I found the vehicle I wanted with a discount on the price that no matter where else I looked I could not better.
I found the site so easy to navigate.
Not wanting to get caught up with the sales pitch again, I emailed my requirements and had a very quick response from a lady there called Emily Dennett. We were able to go through most things via email which in a busy life is great and within 24 hours she was able to come up with a vehicle that not only matched my requirements but matched the price as shown on the internet discount, which I found great.
Emily arranged everything for me and kept me informed and within 2 weeks of talking to her I had my new vehicle which I picked up from Dagenham Motors. The salesman there and all the staff where great, friendly and helpful especially Tony who sorted out all the paperwork.
I have had no problems since and Emily kept in contact throughout and even after to check all is okay.
To be able to achieve all this within 2 weeks with the least amount of fuss and get the vehicle you wanted at a price that was unbeatable, is a credit to the systems used at FordOnline. The customer service provided and the lack of any ‘heavy sales’ was second to none, and I have to say that I will be getting my next Ford from them.
This is selling on the internet at its best.
Philip, Kent (Focus Zetec)